Shipping Policy

At UPE, we carefully prepare and pack every order to ensure your products arrive safely.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping & Delivery

We currently ship to Latvia and selected European countries.

Available shipping methods, delivery costs and estimated delivery times are displayed at checkout based on your delivery location.

Estimated delivery times may vary depending on the destination and delivery provider.

Shipping Costs

Shipping costs are calculated and clearly displayed at checkout before you complete your purchase.

Any available free shipping offers or promotions will be shown on our website or during checkout.

Order Tracking

Where tracking is available, you will receive a shipping confirmation email with tracking information once your order has been dispatched.

Delays

While we do our best to ensure timely delivery, occasional delays may occur due to circumstances outside our control.

If you have not received your order within the estimated delivery period, please contact us at info@amranthe.com.

Damaged or Lost Orders

UPE is responsible for your order until it is delivered to you.

If your parcel arrives damaged, please contact us as soon as possible and provide your order number and photographs of the damaged parcel and products.

If you believe your order has been lost in transit, please contact us so we can investigate the shipment with the delivery provider.

Incorrect Delivery Information

Please ensure that your delivery details are correct before completing your order.

If you notice an error in your delivery address, please contact us as soon as possible. We cannot guarantee that delivery details can be changed once an order has been dispatched.

Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

SIA Amranthé
Email: info@amaranthe.com